Terms of Service

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Welcome to Warrior Garden. By accessing or using this website (the “Site”) and our services (together, the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Service. These Terms apply to all users of the Site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

1. About Us

Legal entity: BOA-C ltd  (trading as “Warrior Garden”), a company registered in England & Wales (Company No: 15538452). Registered office: 128 City Road, London, EC1V 2NX. Contact: info@warriorgarden.co.uk, 0333 050 2911.

Our store is hosted on Shopify. They provide the online e-commerce platform that allows us to sell our products and services to you.

2. Acceptance of Terms

By visiting our Site and/or purchasing from us, you agree to these Terms, our Privacy Policy, our Shipping Policy, our Refund Policy, and any other policies referenced here or available on the Site.

3. Eligibility

You must be at least the age of majority in your jurisdiction (18+ in the UK) to use this Site or make a purchase. You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).

4. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to connecting networks or devices. Credit card information is always encrypted during transfer over networks.

5. Information Accuracy

We take care to ensure information on this Site is accurate and current, but errors, omissions, or outdated information may occur. Product descriptions, pricing, availability, shipping charges, and lead times are subject to change without notice. Please review key details carefully before ordering.

6. Modifications to the Service and Prices

Product prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

7. Products and Services

Certain products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products; we cannot guarantee that your device’s display will be accurate.

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction where legally permissible. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

8. Orders, Billing & Account Information

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you via the contact details provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

9. Shipping, Delivery & Returns

Shipping, delivery methods (including palletised deliveries), lead times, and return rules are set out in our Shipping Policy and Refund Policy. Heavy or made-to-order items may be non-returnable except where faulty. Your statutory rights are not affected.

10. Third-Party Tools & Links

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without endorsement. Use of third-party websites or tools is at your own risk and subject to the third party’s terms and policies.

11. User Content & Reviews

If you submit content (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce, publish, and distribute that content in connection with the Service. You agree your submissions will not violate any law or third-party rights, nor contain unlawful, abusive, or obscene material. We may remove content we consider inappropriate or in breach of these Terms.

12. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

13. Errors, Inaccuracies & Omissions

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, lead times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

14. Prohibited Uses

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website.

15. Wellness & Safety Information Disclaimer

Information on wellness practices (including cold plunging, saunas/hot tubs, calisthenics, and open-fire cooking) is provided for general information only and is not medical, health, safety, or professional advice. Always consult a qualified professional where appropriate and use products responsibly, following manufacturer instructions. Do not undertake practices that may be unsafe for your personal circumstances. To the maximum extent permitted by law, we disclaim liability for reliance on such information.

16. Disclaimer of Warranties; Limitation of Liability

The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available.” We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, we exclude all implied terms, warranties, and conditions.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. Subject to the foregoing, we shall not be liable for any indirect, incidental, punitive, special, or consequential loss; any loss of profits, revenue, savings, data, or goodwill; or any loss arising from your misuse of the Service or products, in each case whether arising in contract, tort (including negligence), or otherwise, even if advised of the possibility.

Your statutory rights are not affected.

17. Indemnification

You agree to indemnify, defend, and hold harmless and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

18. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

19. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision, we also may terminate this agreement at any time without notice.

20. Entire Agreement; No Waiver

These Terms and any policies or operating rules posted by us on this Site constitute the entire agreement and understanding between you and us. Any failure by us to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.

21. Assignment

We may assign our rights and obligations under these Terms to another organisation. You may only transfer your rights or obligations under these Terms if we agree in writing.

22. Force Majeure

We will not be liable for any failure or delay to perform our obligations where such failure or delay results from any cause beyond our reasonable control, including acts of God, industrial disputes, actions of governments, war, national emergencies, epidemics, or failures of third-party telecommunications or utilities.

23. Governing Law & Jurisdiction

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except that consumers resident elsewhere in the UK may bring claims in their local courts.

24. Changes to Terms

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

25. Contact Information

Questions about the Terms should be sent to: info@warriorgarden.co.uk.